Effortlessly register and track nonconformities with our advanced Nonconformities subcomponent. Whether manually created or automatically generated from Out of Control (OOC) or Out of Specification (OOS) conditions, nonconformities can be documented with a single click. Easily create NCs directly from the traveler, automatically copying all relevant information in to the NC report. Collect data and evidence efficiently, and assign NCs to the appropriate personnel for resolution. Engineers can trigger a workflow to perform an Out of Control Action Plan (OCAP), providing clear instructions to operations for corrective measures. Gain insights through NC overviews and reports, and leverage our EZ-Reporting module to store data in your data lake for comprehensive analysis and correlation with other datasets. This feature empowers you to swiftly address quality issues and maintain high standards, ensuring a seamless response to nonconformities.

Ensure operational excellence with the Skill Matrix subcomponent, designed  to match the right personnel with the right tasks. This feature ensures that only individuals with the requisite training and certifications work on qualified products, flows, steps, and equipment. By maintaining a detailed and up-to-date skill matrix, you can optimize workforce deployment, reduce errors, and enhance safety and compliance. This proactive approach to skill management not only improves production quality but also supports continuous workforce development and capability enhancement.

Streamline your maintenance activities with the Scheduler subcomponent, designed to efficiently schedule preventive maintenance, SPC runs, and equipment reservations. This tool facilitates an approval flow for reservation requests, ensuring they align with production and engineering schedules, thus maintaining operational balance. By optimizing scheduling processes, you can minimize downtime and enhance equipment availability. The Scheduler allows for proactive management of maintenance tasks, contributing to longer equipment lifespans and reduced unexpected breakdowns.

Enhance customer satisfaction and streamline issue resolution with our Customer Complaints subcomponent. Register customer complaints effortlessly, and automatically generate travelers for any Return Merchandise Authorization (RMA) work required as a follow-up. Track the internal status of complaints, and keep customers informed by updating them directly with results and resolutions. This feature enables you to manage customer feedback proactively, addressing concerns promptly and effectively. By integrating complaint management into your quality processes, you can strengthen customer relationships and build trust through transparent and responsive service.